Our platform is a complete website building and management solution designed for businesses, entrepreneurs, and creators of all sizes. Whether you're launching a personal blog, business website, or full e-commerce store, our drag-and-drop builder and powerful features make it easy to create professional websites without coding. We serve everyone from beginners with no technical experience to developers who want to speed up their workflow.

No coding skills required! Our visual drag-and-drop editor makes website building intuitive and accessible to everyone. However, if you are a developer, you have full access to custom code, CSS, and advanced features. The platform scales with your skill level—start simple and add complexity as needed.

Yes! You can connect your existing domain or purchase a new one directly through our platform. We support all major domain registrars and provide step-by-step instructions for domain connection. SSL certificates are included free for all custom domains. You can also use our free subdomain (yoursite.ourplatform.com) while you're getting started.

Your data is safe! If you cancel your subscription, we preserve all your site data, content, and settings for 90 days. During this period, you can reactivate your account at any time and pick up right where you left off. After 90 days, data is permanently deleted. You can export your content before canceling using our data export feature in account settings.

Yes! We offer a 14-day free trial with full access to all Professional plan features. No credit card required to start. You can build your entire site, test all features, and only pay when you're ready to publish. Plus, we offer a 60-day money-back guarantee on all paid plans, so you can try risk-free.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and ACH bank transfers for annual plans. All payments are processed securely through Stripe with industry-standard encryption. We don't store your payment information on our servers—it's handled entirely by our payment processor.

Absolutely! You can upgrade or downgrade your plan at any time from your account dashboard. Upgrades take effect immediately and you're charged the prorated difference. Downgrades take effect at the end of your current billing cycle, and you receive a credit for unused time. There are no penalties or fees for changing plans.

No hidden fees! The price you see is the price you pay. All plan features, bandwidth, storage, and SSL certificates are included. The only additional costs are optional: custom domains (if purchasing through us), premium third-party integrations, and enterprise add-ons. We're completely transparent about pricing—no surprises.

We offer a 60-day money-back guarantee on all new subscriptions. If you're not satisfied for any reason, request a full refund within 60 days of your initial purchase. After the guarantee period, annual plans can be canceled for a prorated refund (minus one month cancellation fee). Monthly plans can be canceled anytime, stopping future charges. See our Refund Policy page for complete details.

Yes! We offer 30% discounts for registered non-profit organizations and educational institutions. Students and teachers receive 20% off. To apply, contact our sales team with proof of status (tax documentation for non-profits, .edu email for education). Discounts apply to annual plans and can be combined with our 60-day guarantee.

All plans include: drag-and-drop builder, SSL certificates, unlimited bandwidth, automatic backups, and 24/7 support. Professional adds: custom code, advanced analytics, priority support. Business adds: white-label branding, team collaboration, API access. Enterprise adds: dedicated account manager, SLA guarantee, custom integrations. See our Pricing page for a detailed feature comparison.

Our global CDN ensures your site loads in under 1 second for visitors worldwide. We automatically optimize images, minify code, and cache content across 200+ edge locations. All sites achieve 90+ PageSpeed scores out of the box. Performance is monitored 24/7 with 99.9% uptime SLA (99.99% for Enterprise). You can view real-time performance metrics in your dashboard.

Yes! We support 500+ integrations including: Google Analytics, Facebook Pixel, Stripe, Mailchimp, Zapier, Salesforce, and more. Professional plans and above include custom API access for building your own integrations. Popular integrations are one-click setup. We also offer webhooks and custom code injection for advanced needs.

Absolutely! All sites are built with SEO best practices: clean semantic HTML, automatic sitemaps, meta tag management, Open Graph tags, structured data markup, mobile optimization, and fast load times. You have full control over page titles, descriptions, URLs, and canonical tags. Our SEO tools guide you through optimization with real-time recommendations.

Every template and component is fully responsive and mobile-optimized by default. Our builder shows you live previews for desktop, tablet, and mobile as you edit. You can customize mobile layouts separately if needed. All sites achieve perfect scores on Google's Mobile-Friendly Test. Mobile traffic is automatically optimized with lazy loading and adaptive images.

We offer multiple support channels: 24/7 live chat (Professional and above), email support (48-hour response time), comprehensive documentation, video tutorials, and community forums. Priority support includes 1-hour response time for critical issues. Enterprise customers get a dedicated account manager and direct phone support. Our knowledge base covers 1000+ topics with step-by-step guides.

Security is our top priority. Your data is encrypted in transit (TLS 1.3) and at rest (AES-256). We're SOC 2 Type II certified and GDPR compliant. All sites include free SSL certificates, DDoS protection, web application firewall, and automated malware scanning. Daily backups are stored in geographically distributed locations. We conduct regular security audits and penetration testing.

Yes! Automatic daily backups are included with all plans. Backups are retained for 30 days (Professional), 90 days (Business), or custom retention (Enterprise). You can restore from any backup point with one click. Backups include all content, databases, settings, and files. You can also create manual backups before making major changes. Export your entire site anytime.

We guarantee 99.9% uptime (99.99% for Enterprise plans) backed by an SLA with service credits. Our infrastructure runs on enterprise-grade cloud servers with automatic failover, redundant systems, and real-time monitoring. Scheduled maintenance is announced 7 days in advance and performed during low-traffic windows. Check our status page for real-time system health and incident history.

Yes! We offer free migration assistance for Professional plans and above. Our migration team will transfer your existing site (from WordPress, Wix, Squarespace, etc.) to our platform with zero downtime. DIY migration tools are also available for common platforms. We handle content, images, SEO settings, and redirects. Most migrations complete in 24-48 hours.